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  1. Silvertrac
  2. Managing Users

Managing Users

Includes adding and managing officers, supervisors, and customer users.

User Basics

  • How to Add a New User
  • Editing a User Profile
  • How to Create and Edit a User Group
  • How Can I Delete a User?
  • Best Practices for Creating and Managing Your Users

Employee User Roles Explained

  • User Roles: Employee - Guard
  • User Roles: Employee - Dispatcher
  • User Roles: Employee - Supervisor
  • User Roles: Employee - Administrator
  • User Role: Admin Request

Customer User Roles Explained

  • User Roles: Customer - Management Company
  • User Roles: Customer - Single Property Manager

FAQs

  • How Do I Change A User Password?
  • I Can’t Find a User in the Edit User Section
  • Can I Change the Management Company a User is Assigned to?
  • Why Can’t I Save a User Group for a Supervisor? Upgrading a User to Supervisor.

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