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Start HereHow to log in to your portal and begin building your account
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Property BasicsIncludes management companies, adding a property, addresses, units, locations, post orders, and more.
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Issue TypesIncludes adding issue types, editing issue types, and general best practices.
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CheckpointsEverything you need to know about Silvertrac's Checkpoint feature.
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TasksScheduling reminders so officers know exactly what to do and when.
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Managing UsersIncludes adding and managing officers, supervisors, and customer users.
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Device MaintenanceEverything you need to manage your devices in Silvertrac.
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The Issue Monitor
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NotificationsReceiving incident notifications, performance alerts, and more.
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ReportsThis section covers all Daily Activity Reports, Property Reports, User Reports, and More.
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Using The Handheld AppsTraining materials for guards and supervisors using the Android or Apple apps in the field.
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The Dispatch CenterUsing Silvertrac to Dispatch Issues to Users in the Field
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Parking ManagementAll the tools and resources you'll need to use Silvertrac's Basic a Advanced Parking Module
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System ConfigurationChanging General Settings in Your Silvertrac Account
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The GPS MapSee a map of your user's location history
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The Time Clock
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Tool Tips & Best PracticesThese are tools designed to help you learn
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General TroubleshootingA few articles to help you troubleshoot common mistakes or issues.
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FAQsFrequently Asked Questions
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Officer TrainingResources to Help Officers Learn How to Use the Silvertrac App