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  • Start Here
    How to log in to your portal and begin building your account
  • Property Basics
    Includes management companies, adding a property, addresses, units, locations, post orders, and more.
  • Issue Types
    Includes adding issue types, editing issue types, and general best practices.
  • Checkpoints
    Everything you need to know about Silvertrac's Checkpoint feature.
  • Tasks
    Scheduling reminders so officers know exactly what to do and when.
  • Managing Users
    Includes adding and managing officers, supervisors, and customer users.
  • Device Maintenance
    Everything you need to manage your devices in Silvertrac.
  • The Issue Monitor
  • Notifications
    Receiving incident notifications, performance alerts, and more.
  • Reports
    This section covers all Daily Activity Reports, Property Reports, User Reports, and More.
  • Using The Handheld Apps
    Training materials for guards and supervisors using the Android or Apple apps in the field.
  • The Dispatch Center
    Using Silvertrac to Dispatch Issues to Users in the Field
  • Parking Management
    All the tools and resources you'll need to use Silvertrac's Basic a Advanced Parking Module
  • System Configuration
    Changing General Settings in Your Silvertrac Account
  • The GPS Map
    See a map of your user's location history
  • The Time Clock
  • Tool Tips & Best Practices
    These are tools designed to help you learn
  • General Troubleshooting
    A few articles to help you troubleshoot common mistakes or issues.
  • FAQs
    Frequently Asked Questions
  • Officer Training
    Resources to Help Officers Learn How to Use the Silvertrac App
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