NOTE: For your data safety and protection Silvertrac does not keep a record of user passwords.
Who can change their OWN password?
Admins
Supervisors
Dispatchers
Customers
Who can change OTHER User Passwords?
Admins Only
EXCEPTION NOTE: An Admin CANNOT change another Admin's Password!
How to Change Another User's Password?
If you get the error message "Unable to Change Password" when trying to change, verify the password is a minimum of 6 characters. Verify that the password has been confirmed as the EXACT same password.
If you continue to receive the same error message please contact your system admin. If you are a System Admin please contact support by utilizing the help in-app or in the help center.