To add or edit post orders for an existing property go to:

Properties Tab --> Property Maintenance --> Select a Property 

In the middle of the page there is an option to insert or edit Property Notes/Post Orders. Any information entered here will be displayed in the notes section of the handheld.

After making any changes to the post orders, click Save Property Details.

Reviewing Property Details:

This screen is intended to show a glimpse of the property’s status by the following:

  1. Property Name
  2. Web Address (Optional Field)
  3. Management Company (Current Management Company)
  4. Primary Address
  5. Billing Address (Optional when added at set up)
  6. Property Notes / Post Order Details: This field allows system users to enter any notes or post order information, which can be viewed by the field/handheld users when clicking on the “Note” icon in the handheld device.Note: It is recommended Notes/Post order information entered in this section be kept short and concise enabling the field/handheld user to easily view the information.
  7. Property Photo: The photo of a property ONLY appears for web users to see in Step 2 of the online reporting areas when reporting Security, Maintenance, and Parking Issues, Appealing, Ordering parking permits or fines online.
  8. Located to the left of the property photo, are boxes labeled: Lock Property, Maintenance Program, Security Program, Parking Program.

    The Lock Property option will allow Admin users to keep lower user types (supervisors, dispatch, and customers) from editing the property.

    The Maintenance Program, Security Program, and Parking Program boxes allow you to control the individual programs that may be offered at specific properties you service by removing these options from the top menu bar on homepage screen for web users.
  9. In the top right hand corner there is a box labeled, Active Property. The Property Active box will turn off the property and place it in the inactive folder in the Edit Property tree allowing it to be hidden from use or re-activated at anytime.

If you have additional questions about adding or editing post orders contact us at support@silvertracsoftware.com.

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