Silvertrac Software Help Center
Group 65Go to Silvertrac
All Collections
Issue Types

Issue Types

Includes adding issue types, editing issue types, and general best practices.

Johnny Page avatar
7 articles in this collection
Written by Johnny Page

What is an Issue Type?

The importance of Issue Types throughout Silvertrac
Johnny Page avatar
Written by Johnny Page
Updated over a week ago

How to Add a New Issue Type

Creating New Issue Types for a Single Property or for All Properties
Johnny Page avatar
Written by Johnny Page
Updated over a week ago

How to Assign Existing Issue Types

Using Issue Types You've Already Created
Johnny Page avatar
Written by Johnny Page
Updated over a week ago

How to Edit or Delete an Issue Type

Johnny Page avatar
Written by Johnny Page
Updated over a week ago

Example Issue Types

Here are a few issue types we recommend starting with.
Johnny Page avatar
Written by Johnny Page
Updated over a week ago
FAQs

Open vs. Closed Issues

Explaining the difference between Open and Closed issues
Johnny Page avatar
Written by Johnny Page
Updated over a week ago

Explaining the Auto-Close Feature

Understanding the Auto-Close Behavior.. And how it can save you TONS of time.
Johnny Page avatar
Written by Johnny Page
Updated over a week ago
Silvertrac Software Help Center
Intercom We run on Intercom