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Issue Types
Issue Types
Includes adding issue types, editing issue types, and general best practices.
7 articles in this collection
Written by
Johnny Page
What is an Issue Type?
The importance of Issue Types throughout Silvertrac
Written by
Johnny Page
Updated over a week ago
How to Add a New Issue Type
Using the Pre-Populated List, Creating New Issue Types, and Designating Issue Types for a Single or All Properties
Written by
Johnny Page
Updated over a week ago
How to Assign Existing Issue Types
Using The Recommended Pre-Popluated Issue Types and the Issue Types You've Already Created
Written by
Johnny Page
Updated over a week ago
How to Edit or Delete an Issue Type
Written by
Johnny Page
Updated over a week ago
Sample Issue Types and Sample Issue Levels
Some Examples of Common Issue Types Many Users Choose to Report by Issue Level
Written by
Johnny Page
Updated over a week ago
FAQs
Open vs. Closed Issues
Explaining the difference between Open and Closed issues
Written by
Johnny Page
Updated over a week ago
Explaining the Auto-Close Feature
Understanding the Auto-Close Behavior.. And how it can save you TONS of time.
Written by
Johnny Page
Updated over a week ago