FAQs

Answering some Frequently Asked Questions

4 articles in this collection
Written by Johnny Page and Casey Evans

FAQ: Can I Pull a Report that Shows all the Occurrences of a Named Individual in the Issue Notes?

How to Use a Silvertrac Report to Data Sort by a Specific Name or Word in the Issue Notes

Written by Casey Evans
Updated over a week ago

FAQ: What Data Safety and Security Measures Does Silvertrac have in place?

How Safe is the Silvertrac Server all my Data is stored on?

Written by Casey Evans
Updated this week

FAQ: Can a Closed Issue be Reopened?

Some Scenarios and Alternative Solutions to Reopening an Issue

Written by Johnny Page
Updated over a week ago

FAQ: I'm a System Admin, Why Can't I Add or Delete Another User Employee - Administrator?

Reviewing Data Safety and Security Protocols for Adding and Inactivating a System Admin User and Alternative Solutions

Written by Johnny Page
Updated over a week ago