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Officer Training
Officer Training
Resources to Help Officers Learn How to Use the Silvertrac App
25 articles in this collection
Written by
Casey Evans
Officer Training: Understanding Alerts and Error Messages (Apple)
What to do when an Alert or Error Message is received on an IOS device
Written by
Casey Evans
Updated over a week ago
Officer Training: Closing All Issues and Logging Out (Apple)
How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (IOS)
Written by
Casey Evans
Updated over a week ago
Officer Training: How to View Property Notes and Create Passdown Notes - IOS
How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Apple Devices
Written by
Casey Evans
Updated over a week ago
Officer Training: GPS Maps (IOS)
How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Apple device
Written by
Casey Evans
Updated over a week ago
Officer Training: Guard Tours - IOS
Chapter 21 - Selecting, starting, completing and closing a Guard Tour using physical or virtual Checkpoints.
Written by
Casey Evans
Updated over a week ago
Officer Training: How to Create and Submit a Parking Issue - IOS
Chapter 18: Basic and Advanced Parking Reporting Options
Written by
Casey Evans
Updated over a week ago
Officer Training: Scanning a Checkpoint IOS
How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.
Written by
Casey Evans
Updated over a week ago
Officer Training: Responding to a Task Assignment - IOS
Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task on an Apple Device
Written by
Casey Evans
Updated over a week ago
Officer Training: The New IOS User Interface - The Home Screen
A review of the New Features available on IOS and where to find them on the new Home Screen and new UI
Written by
Casey Evans
Updated over a week ago
Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an IOS Device
Learn to Login, Create and Submit Issues Using an IOS Device
Written by
Casey Evans
Updated over a week ago
How to Log onto the Silvertrac App
How to Download the Silvertrac App and Log onto the Silvertrac App
Written by
Casey Evans
Updated over a week ago
Officer Orientation Training Video for IOS - Apple
Written by
Casey Evans
Updated over a week ago
The Officer Training Manual
A Training Guide for Users in the field on the Silvertrac App for Android and IOS
Written by
Casey Evans
Updated over a week ago
Officer Training: Understanding Alerts and Error Messages (Android)
What to do when an Alert or Error Message is received on an Android device
Written by
Casey Evans
Updated over a week ago
Officer Training: Closing All Issues and Logging Out (Android)
How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (Android)
Written by
Casey Evans
Updated over a week ago
Officer Training: GPS Maps (Android)
How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Android device
Written by
Casey Evans
Updated over a week ago
Officer Training: Using the Message Board
How to Receive and Reply to Messages using the Chat Feature.
Written by
Casey Evans
Updated over a week ago
Officer Training: How to View Property Notes and Create Passdown Notes
How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Android
Written by
Casey Evans
Updated over a week ago
Officer Training: Guard Tours - Android
An Officer guide on how to: Start a Guard Tour, Scan a Checkpoint, End / Close a Guard Tour
Written by
Casey Evans
Updated over a week ago
Officer Training: Scanning a Checkpoint Android
How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.
Written by
Casey Evans
Updated over a week ago
Officer Training: Downloading the Silvertrac App and Logging on for the First Time
How to Download the Silvertrac App and Log in
Written by
Casey Evans
Updated over a week ago
Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an Android Device
Learn to Login, Create and Submit Issues Using an Android Device
Written by
Casey Evans
Updated over a week ago
Officer Training: Responding to a Task Assignment - Android
Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task
Written by
Casey Evans
Updated over a week ago
Officer Training: How to Add a Parking Issue
Basic Parking and Advanced Parking Features
Written by
Casey Evans
Updated over a week ago
Officer Orientation Training Video (Android)
Training your Security Officers on how to use the Silvertrac App
Written by
Casey Evans
Updated over a week ago