Officer Training

Resources to Help Officers Learn How to Use the Silvertrac App

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25 articles in this collection
Written by Casey Evans

Officer Training: Understanding Alerts and Error Messages (Apple)

What to do when an Alert or Error Message is received on an IOS device
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Written by Casey Evans
Updated over a week ago

Officer Training: Closing All Issues and Logging Out (Apple)

How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (IOS)
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Written by Casey Evans
Updated over a week ago

Officer Training: How to View Property Notes and Create Passdown Notes - IOS

How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Apple Devices
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Written by Casey Evans
Updated over a week ago

Officer Training: GPS Maps (IOS)

How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Apple device
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Written by Casey Evans
Updated over a week ago

Officer Training: Guard Tours - IOS

Chapter 21 - Selecting, starting, completing and closing a Guard Tour using physical or virtual Checkpoints.
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Written by Casey Evans
Updated over a week ago

Officer Training: How to Create and Submit a Parking Issue - IOS

Chapter 18: Basic and Advanced Parking Reporting Options
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Written by Casey Evans
Updated over a week ago

Officer Training: Scanning a Checkpoint IOS

How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.
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Written by Casey Evans
Updated over a week ago

Officer Training: Responding to a Task Assignment - IOS

Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task on an Apple Device
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Written by Casey Evans
Updated over a week ago

Officer Training: The New IOS User Interface - The Home Screen

A review of the New Features available on IOS and where to find them on the new Home Screen and new UI
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Written by Casey Evans
Updated over a week ago

Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an IOS Device

Learn to Login, Create and Submit Issues Using an IOS Device
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Written by Casey Evans
Updated over a week ago

How to Log onto the Silvertrac App

How to Download the Silvertrac App and Log onto the Silvertrac App
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Written by Casey Evans
Updated over a week ago

Officer Orientation Training Video for IOS - Apple

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Written by Casey Evans
Updated over a week ago

The Officer Training Manual

A Training Guide for Users in the field on the Silvertrac App for Android and IOS
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Written by Casey Evans
Updated over a week ago

Officer Training: Understanding Alerts and Error Messages (Android)

What to do when an Alert or Error Message is received on an Android device
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Written by Casey Evans
Updated over a week ago

Officer Training: Closing All Issues and Logging Out (Android)

How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (Android)
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Written by Casey Evans
Updated over a week ago

Officer Training: GPS Maps (Android)

How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Android device
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Written by Casey Evans
Updated over a week ago

Officer Training: Using the Message Board

How to Receive and Reply to Messages using the Chat Feature.
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Written by Casey Evans
Updated over a week ago

Officer Training: How to View Property Notes and Create Passdown Notes

How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Android
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Written by Casey Evans
Updated over a week ago

Officer Training: Guard Tours - Android

An Officer guide on how to: Start a Guard Tour, Scan a Checkpoint, End / Close a Guard Tour
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Written by Casey Evans
Updated over a week ago

Officer Training: Scanning a Checkpoint Android

How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.
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Written by Casey Evans
Updated over a week ago

Officer Training: Downloading the Silvertrac App and Logging on for the First Time

How to Download the Silvertrac App and Log in
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Written by Casey Evans
Updated over a week ago

Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an Android Device

Learn to Login, Create and Submit Issues Using an Android Device
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Written by Casey Evans
Updated over a week ago

Officer Training: Responding to a Task Assignment - Android

Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task
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Written by Casey Evans
Updated over a week ago

Officer Training: How to Add a Parking Issue

Basic Parking and Advanced Parking Features
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Written by Casey Evans
Updated over a week ago

Officer Orientation Training Video (Android)

Training your Security Officers on how to use the Silvertrac App
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Written by Casey Evans
Updated over a week ago