Officer Training

Officer Training: Understanding Alerts and Error Messages (Apple)

What to do when an Alert or Error Message is received on an IOS device

Written by Casey Evans
Updated over a week ago

Officer Training: Closing All Issues and Logging Out (Apple)

How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (IOS)

Written by Casey Evans
Updated over a week ago

Officer Training: How to View Property Notes and Create Passdown Notes - IOS

How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Apple Devices

Written by Casey Evans
Updated over a week ago

Officer Training: GPS Maps (IOS)

How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Apple device

Written by Casey Evans
Updated over a week ago

Officer Training: Guard Tours - IOS

Chapter 21 - Selecting, starting, completing and closing a Guard Tour using physical or virtual Checkpoints.

Written by Casey Evans
Updated over a week ago

Officer Training: How to Create and Submit a Parking Issue - IOS

Chapter 18: Basic and Advanced Parking Reporting Options

Written by Casey Evans
Updated over a week ago

Officer Training: Scanning a Checkpoint IOS

How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.

Written by Casey Evans
Updated over a week ago

Officer Training: Responding to a Task Assignment - IOS

Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task on an Apple Device

Written by Casey Evans
Updated over a week ago

Officer Training: The New IOS User Interface - The Home Screen

A review of the New Features available on IOS and where to find them on the new Home Screen and new UI

Written by Casey Evans
Updated over a week ago

Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an IOS Device

Learn to Login, Create and Submit Issues Using an IOS Device

Written by Casey Evans
Updated over a week ago

How to Log onto the Silvertrac Mobile App

How to Download the Silvertrac App on a Device and Successfully Log onto the Silvertrac App for the First Time

Written by Casey Evans
Updated over a week ago

Officer Orientation Training Video for IOS - Apple

Written by Casey Evans
Updated over a week ago

The Officer Training Manual

A Training Guide for Users in the field on the Silvertrac App for Android and IOS

Written by Casey Evans
Updated over a week ago

Officer Training: Understanding Alerts and Error Messages (Android)

What to do when an Alert or Error Message is received on an Android device

Written by Casey Evans
Updated over a week ago

Officer Training: Closing All Issues and Logging Out (Android)

How to Close all Issues before leaving a site and how to Log Off of the Silvertrac App (Android)

Written by Casey Evans
Updated over a week ago

Officer Training: GPS Maps (Android)

How to use a devices GPS Map Feature in the Silvertrac App to get directions to the next property using an Android device

Written by Casey Evans
Updated over a week ago

Officer Training: Using the Message Board

How to Receive and Reply to Messages using the Chat Feature.

Written by Casey Evans
Updated over a week ago

Officer Training: How to View Property Notes and Create Passdown Notes

How to Review Property Notes, Post Orders, BOLOs and How to Send Pass-Down Notes for Android

Written by Casey Evans
Updated over a week ago

Officer Training: Guard Tours - Android

An Officer guide on how to: Start a Guard Tour, Scan a Checkpoint, End / Close a Guard Tour

Written by Casey Evans
Updated over a week ago

Officer Training: Scanning a Checkpoint Android

How to Scan Barcodes, QR Codes & NFC Tags. Checkpoint Instructions, Adding a Photo. What to do if there is an Incident at a Checkpoint.

Written by Casey Evans
Updated over a week ago

Officer Training: Downloading the Silvertrac App and Logging on for the First Time

How to Download the Silvertrac App and Log in

Written by Casey Evans
Updated over a week ago

Officer Training: How to Login,Create and Submit a Security or Maintenance Issue Using an Android Device

Learn to Login, Create and Submit Issues Using an Android Device

Written by Casey Evans
Updated over a week ago

Officer Training: Responding to a Task Assignment - Android

Being Assigned a Task, how to Acknowledge a Task, mark yourself as Arrived, Complete and Close a Task

Written by Casey Evans
Updated over a week ago

Officer Training: How to Add a Parking Issue

Basic Parking and Advanced Parking Features

Written by Casey Evans
Updated over a week ago

Officer Orientation Training Video (Android)

Training your Security Officers on how to use the Silvertrac App

Written by Casey Evans
Updated over a week ago