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Using The Handheld Apps
Using The Handheld Apps
Training materials for guards and supervisors using the Android or Apple apps in the field.
9 articles in this collection
Written by
Casey Evans
IOS Update Using TestFlight
How to make sure you have the latest Beta version of Silvertrac on a IOS Device
Written by
Casey Evans
Updated over a week ago
How to "Fix" Photos Displaying Upside-Down or Sideways in Reports
How to Properly take Photos so that they always Appear "right-side-up" in Reports.
Written by
Casey Evans
Updated over a week ago
How to Enroll in the IOS Beta Program
Become a Beta Tester for the new iOS version of the Silvertrac App and get early access to new features.
Written by
Casey Evans
Updated over a week ago
Missing Icons on the Silvertrac App (Android)
What to Check when a User is Scrolling through the Silvertrac App Options and there are Reporting Icons Missing
Written by
Casey Evans
Updated over a week ago
General Training
App Lock Recommendations
Here are a few apps you can use to prevent officers from using other apps on your company issued devices.
Written by
Casey Evans
Updated over a week ago
Issue Logging onto the Silvertrac Mobile App - Username and Password Verification Alert
Officer / User Gets an Alert that they Contacted the Server but were Denied Permission and Prompted to Verify the Username and Password.
Written by
Casey Evans
Updated over a week ago
App Lock Options
Security App Options for Limiting Officer Access
Written by
Casey Evans
Updated over a week ago
Android
How to Download the Silvertrac App on an Android Device
Downloading and Setting Up an Android Device to Interact with the Silvertrac App
Written by
Casey Evans
Updated over a week ago
Apple
Setting Up an iPhone
How to set up an Apple Device to report with Silvertrac
Written by
Casey Evans
Updated over a week ago