Using The Handheld Apps

Training materials for guards and supervisors using the Android or Apple apps in the field.

9 articles in this collection
Written by Casey Evans

IOS Update Using TestFlight

How to make sure you have the latest Beta version of Silvertrac on a IOS Device

Written by Casey Evans
Updated over a week ago

How to "Fix" Photos Displaying Upside-Down or Sideways in Reports

How to Properly take Photos so that they always Appear "right-side-up" in Reports.

Written by Casey Evans
Updated over a week ago

How to Enroll in the IOS Beta Program

Become a Beta Tester for the new iOS version of the Silvertrac App and get early access to new features.

Written by Casey Evans
Updated over a week ago

Missing Icons on the Silvertrac App (Android)

What to Check when a User is Scrolling through the Silvertrac App Options and there are Reporting Icons Missing

Written by Casey Evans
Updated over a week ago

General Training

App Lock Recommendations

Here are a few apps you can use to prevent officers from using other apps on your company issued devices.

Written by Casey Evans
Updated over a week ago

Issue Logging onto the Silvertrac Mobile App - Username and Password Verification Alert

Officer / User Gets an Alert that they Contacted the Server but were Denied Permission and Prompted to Verify the Username and Password.

Written by Casey Evans
Updated over a week ago

App Lock Options

Security App Options for Limiting Officer Access

Written by Casey Evans
Updated over a week ago

Android

How to Download the Silvertrac App on an Android Device

Downloading and Setting Up an Android Device to Interact with the Silvertrac App

Written by Casey Evans
Updated over a week ago

Apple

Setting Up an iPhone

How to set up an Apple Device to report with Silvertrac

Written by Casey Evans
Updated over a week ago