Managing Users
Includes adding and managing officers, supervisors, and customer users.
16 articles in this collection
Written by Casey Evans
Written by Casey Evans
User Basics
How to Add a New User
Adding a New User and Assigning a User Role and User Group in Silvertrac.
Written by Casey Evans
Updated this week
Updated this week
Editing a User
How to edit and manage a user.
Written by Casey Evans
Updated this week
Updated this week
How to Create and Edit a User Group
Using Groups to Manage User Permissions and Access Levels.
Written by Casey Evans
Updated this week
Updated this week
FAQ: How Can I Delete a User?
Understanding the Active / Inactive Option
Written by Casey Evans
Updated this week
Updated this week
Best Practices for Creating and Managing Your Users
Recommendations, Set Up Tips, How-To's, and Best Practices when Creating or Editing a Silvertrac User
Written by Casey Evans
Updated this week
Updated this week
Employee User Roles Explained
User Roles: Employee - Guard
Lists the permissions for the Employee - Guard user type.
Written by Casey Evans
Updated this week
Updated this week
User Roles: Employee - Dispatcher
Lists the permissions for the Employee - Dispatcher user type.
Written by Casey Evans
Updated this week
Updated this week
User Roles: Employee - Supervisor
What an Employee - Supervisor User has Access to in the Silvertrac Portal
Written by Casey Evans
Updated this week
Updated this week
User Roles: Employee - Administrator
A Review of a User with: Employee - Administrator access, or also known as, a System Admin.
Written by Casey Evans
Updated this week
Updated this week
User Role: Admin Request
How to Make a User a System Administrator
Written by Casey Evans
Updated this week
Updated this week
Customer User Roles Explained
User Roles: Customer - Single Property Manager
Lists the permissions for the Customer - Management Company user type.
Written by Casey Evans
Updated this week
Updated this week
User Roles: Customer - Management Company
Lists the permissions for the Customer - Management Company user type.
Written by Casey Evans
Updated this week
Updated this week
FAQs
How Do I Change A User Password?
Changing My Password – Changing Another Users Password
Written by Casey Evans
Updated this week
Updated this week
I Can’t Find a User in the Edit User Section
The Choose User Section is Blank
Written by Casey Evans
Updated this week
Updated this week
Why Can’t I Save a User Group for a Supervisor?
Adding a New Supervisor – Unable to Save the User Group
Written by Casey Evans
Updated this week
Updated this week
Can I Change the Management Company a User is Assigned to?
Written by Casey Evans
Updated this week
Updated this week