In this article we will share some sample common Issue Types for Security, Parking and Maintenance listed by some commonly used Issue Levels.

Security Issue Types

Level 1 - Red - High Priority Issues:

  • Theft - Security -  Level 1     
  • Trespassing  - Security - Level 1   
  • Assault - Security - Level 1     
  • Alarm Response - Security - Level 1    
  • Unauthorized Visitor - Security - Level 1     
  • Illegal Dumping - Security - Level 1     
  • Robbery   - Security - Level 1     
  • Burglary - Security - Level 1     
  • Tampering - Security - Level 1     
  • Emergency Vehicle: Fire - Security -  Level 1     
  • Emergency Vehicle: Police - Security -  Level 1     
  • Emergency Vehicle: EMT - Security - Level  1     

Level 2 - Yellow - Cautionary Issues:

  • Graffiti - Security - Level 2     
  • Disturbance - Security - Level 2     
  • Door Found Open - Security - Level 2    
  • Window Found Open - Security - Level 2 
  • Solicitation - Security - Level 2     

Level 3 - Green - Low, Routine Issues:

  • Officer On Site - Security - Level 3     
  • Officer Off Site - Security - Level 3     
  • Supervisor Visit - Security - Level 3     
  • Officer On Break - Security - Level 3     
  • Officer on Lunch - Security - Level 3     
  • Security Patrol - Security - Level 3     

Maintenance Issue Types

  • Flooding - Maintenance - Level 1     
  • Broken Glass in Pool - Maintenance - Level 1  
  • Slip/Trip/Fall Hazard - Maintenance -  Level 1    

Level 2 - Yellow - Cautionary Issues:

  • Door Issue - Maintenance - Level 2     
  • Window Problem - Maintenance - Level 2  
  • Light Out - Maintenance - Level 2     
  • Broken Sprinkler - Maintenance - Level 2     
  • Overflowing Trash - Maintenance - Level 2    
  • Gate Won't Stay Closed - Maintenance - Level 2     
  • Elevator Inoperable - Maintenance - Level 2    

Level 3 - Green - Low, Routine Issues:

  • Low Hanging Limb - Maintenance - Level 3
  • Excessive Weeds -  Maintenance - Level 3
  • Dead Flora/Fauna - Maintenance - Level 3

Parking Issue Types

Level 1 - Red - High Priority Issues:

  • Vehicle Towed - Parking - Level 1
  • Vehicle Parked in Fire Lane - Parking - Level 1
  • Obstructing Traffic - Parking - Level 1    

Level 2 - Yellow - Cautionary Issues:

  • Overnight Parking - Parking - Level 2     
  • Commercial Vehicle - Parking - Level 2     
  • Double Parked - Parking - Level 2  
  • Non-Operational Vehicle - Parking - Level  2     
  • Recreational Vehicle - Parking - Level 2     
  • Reserved Parking - Parking - Level 2     
  • Guest Parking - Parking - Level 2     
  • Resident Parking - Parking - Level 2     
  • Handicap Parking - Parking - Level 2     
  • No Parking Zone - Parking - Level 2     
  • Loading Zone - Parking - Level 2     

Level 3 - Green - Low, Routine Issues:

  •  Street Sweeper on Site - Parking  - Level 3
  • Visitor Arrived - Parking - Level 3
  • Visitor Departed - Parking -Level 3

NOTE: Some Issue Types will be different Issue Levels to different Property or Facility Managers. It is recommended that you customize your Issue Types for each Property based on the preferences of the Property's Property or Facility Manager. 

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