If you are seeing this message, or one like it, when you scan a QR code, there could be a few things causing the error. 

  • Make sure that you are under the right property in the handheld device. If you are under the wrong property, the system will not recognize the QR code. 

  • Make sure that you only used numbers and symbols when entering the QR value. (See the example below)



Did this answer your question?