In this article we will go over how to add Locations to a Property, answer the FAQ What are Locations? And list some sample common Locations.
NOTE: Locations are one of the minimum mandatory features that must be added to every property.
How to Add Locations
To add a Location(s) go to Properties >> Property Maintenance >> Select a Property >> Locations >> Add New Location
Fill out the Location Detail:
Location Description (Optional)
Add Location To (the default is to This Property ONLY)
FAQ: What are Locations?
In Silvertrac, the Location is NOT the physical address of the property. Locations are common areas on a property "where" issues and incidents can occur and be reported by your officers.
If you were to call an officer on a specific property and ask "where" they are beyond the physical address, they would likely give you a specific location such as, the lobby, the loading dock, the guard shack, etc,.
Locations help the officer include more detail than just the primary address of the property in a report quickly and easily.
For example: reporting a "light out" at 123 Main St. vs. 123 Main St. Electrical Room.
Sample Common Locations
When used in conjunction with a Property Name, and Address, (and optional units or suites), the Locations feature can pinpoint exactly where an issue or incident occurred