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Using Tasks to Receive Alerts When an Officer is Late

Using Tasks to Receive Alerts When an Officer is Late

This video will show you how to use the task feature to get an alert when an officer is late for a shift.
Johnny Page avatar
Written by Johnny Page
Updated over a week ago

To setup an alert for an officer that is late: 

  1. Go to Properties >> Property Maintenance
  2. Select a property
  3. Create or Choose an Existing Issue Type (for example; "Officer on Duty" or "Officer on Site"). Make sure the issue type is assigned to that property. 
  4. Open the Tasks window and add a new task. 
  5. Set the task to trigger 1 hour before you want to receive the alert if the officer is not on site.

    For Example: if the shift starts at 8pm and you want an alert at 8:10 if the officer is not logged in and working, set the task to trigger at 7:10pm.
  6. Make sure you set the Overdue Task Alert to 1 Hour. 
  7. Finally, make sure you go to the Notifications and set your notifications to receive overdue task alerts. 
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