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Advice and answers from the Silvertrac Team
Search results for:
user role
User
Role
: Admin Request
Please review: Supervisor and Dispatcher Utilizing the above mentioned
User
Roles
can help ownership…
Role
is typically limited to Upper Management and Ownership…
Roles
that offer many of the same feature access that an Admin possesses without forfeiting complete
Written by
Johnny Page
Updated over a week ago
User
Roles
: Employee - Guard
The Employee - Guard
user
role
can only access the handheld device to log in and respond to assigned… This
user
role
cannot access the web-based portion of SilverTrac… This
user
can also create Security, Maintenance and Parking issues from the handheld device
Written by
Johnny Page
Updated over a week ago
User
Roles
: Employee - Dispatcher
The Security Dispatch
user
role
can access all properties… This
user
cannot access
User
Accounts, Add new properties, view GPS Map or Add / Edit Management Companies… web
users
Written by
Johnny Page
Updated over a week ago
User
Roles
: Employee - Supervisor
The main differences in portal access between the
User
Role
of a Supervisor and a System Admin, come… [Inline Video] In this article we will go over what an Employee - Supervisor
User
has access to in the…
Role
choice
Written by
Johnny Page
Updated over a week ago
User
Roles
: Employee - Administrator
[Inline Video] In this article we will go over the
User
Role
of an Employee - Administrator… System Admin
Users
cannot change or edit another System Admin
User's
profile or Password… A System Admin
User
has access to all Tabs, Options and Features that are turned on for the company's
Written by
Johnny Page
Updated over a week ago
User
Roles
: Customer - Management Company
The Management Company
user
role
has the same access to system information / reports as a Single Property… The only difference, this
user
role
can view ALL properties entered under a specific management company… This
user
role
cannot edit properties
Written by
Johnny Page
Updated over a week ago
User
Roles
: Customer - Single Property Manager
This
user
has access to the following system information/reports: Issue Monitor: This
user
can view… This
user
role
cannot edit properties… Edit Property: This
user
can attach documents, view addresses, units, parking information and Units
Written by
Johnny Page
Updated over a week ago
How to Add a New
User
You cannot however, edit an Employee
User
Role
into a Customer
User
Role
or a Customer
User
Role
into… Customer
User
Role
within the Customer
User
Role
selections… Adding a New
User
and Assigning a
User
Role
and
User
Group in Silvertrac
Written by
Johnny Page
Updated over a week ago
Why Can’t I Save a
User
Group for a Supervisor?
For a quick review of the access granted in the system for each
User
Role
please see:
User
Role
: Supervisor…
User
Role
: Dispatcher
User
Role
: Admin NOTE: To override the number of allowable Supervisors restriction… When assigning a
User
Role
, it is important to keep in mind exactly what data each
user
in a specific
Written by
Johnny Page
Updated over a week ago
I Can’t Find a
User
in the Edit
User
Section
If you remove the auto populated
User
Name the entire list of
Users
for the selected
User
Role
will then… Selecting the inactive box in conjunction with a
User
Role
will display both active
Users
in that
Role
… by an individual’s
User
Role
Written by
Johnny Page
Updated over a week ago
